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Most common issue
Recording won't start? Re-allow the microphone.
If you tapped Block, the browser remembers it. VetAI cannot record until you switch the microphone back to Allow. It takes a few taps.
- 1Click the lock (or sliders) icon at the left of the address bar.
- 2Find Microphone and switch it to Allow.
- 3Reload the page, then tap Record again.
- 4Safari on Mac: Safari menu, Settings for This Website, set Microphone to Allow.
26 articles
Getting startedGetting started with VetAIRecord your first consult and get a trustworthy note in under a minute.Read Getting startedThe dashboard and DonThe home screen, the record orb, and how to move around.Read Getting startedAdd VetAI to your home screenInstall the app for a one-tap, full-screen launch on phone or desktop.Read RecordingRecording a consultModes, pausing, recording length, adding more audio and multiple pets.Read Your noteWorking with your SOAP noteEdit, copy, print and share the note; per-pet sub-notes and compliance text.Read Your noteUnderstanding VerifyEvery clinical value is backed by a verbatim quote you tick off.Read Your noteDose sanity-checksWhat the dose flags mean and how to clear them.Read Your noteThe transcript and teaching spellingsRead the diarized transcript, fix spellings and report issues.Read Your noteBillable items on a consultReview and edit the charges VetAI detects from the visit.Read
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