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Plans, generations and billing
VetAI has a free Trial plus paid plans - Starter, Growth, Pro and Scale.
How generations work
A generation is any AI output - a note, a document or a records recap - and each one counts as one. Your plan includes a monthly allowance of generations; the trial gives 60 one-time generations.
What each plan includes
- More generations per month as you go up.
- Extra team seats on the higher plans (Growth +2, Pro +4, Scale +10).
How to use it
- No card is needed for the trial; add one only when you upgrade.
- Open Billing in Settings to see your plan, usage this period, remaining generations, payment method and invoices.
- Change plan there; upgrades apply immediately, price changes apply from your next cycle.
- Manage billing opens the secure portal to update your card or cancel.
In a clinic
Generations are pooled and everyone is billed under the owner's plan. Only the owner can change it.
Still stuck? Contact support.