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Plans, generations and billing

VetAI has a free Trial plus paid plans - Starter, Growth, Pro and Scale.

How generations work

A generation is any AI output - a note, a document or a records recap - and each one counts as one. Your plan includes a monthly allowance of generations; the trial gives 60 one-time generations.

What each plan includes

  • More generations per month as you go up.
  • Extra team seats on the higher plans (Growth +2, Pro +4, Scale +10).

How to use it

  • No card is needed for the trial; add one only when you upgrade.
  • Open Billing in Settings to see your plan, usage this period, remaining generations, payment method and invoices.
  • Change plan there; upgrades apply immediately, price changes apply from your next cycle.
  • Manage billing opens the secure portal to update your card or cancel.

In a clinic

Generations are pooled and everyone is billed under the owner's plan. Only the owner can change it.

Still stuck? Contact support.